Last Updated: [December 15th, 2025 ]
KZ Wellness, PLLC (“KZ Wellness, PLLC,” “we,” “our,” or “us”) owns and operates the website located at www.kzwellnesspllc.com and any related digital services (collectively, the “Platform”).
Your access and use of the Platform, including all content (“Content”), telehealth services and wellness programs, and any other product or service provided by KZ Wellness, PLLC (collectively, the “Service”) are governed by this Privacy Policy.
As part of the Service, KZ Wellness, PLLC has licensed medical providers who deliver secure online consultations, prescription management, nutrition and exercise education, general lifestyle advice and messaging between patients and clinicians. These professional medical services are part of our overall Service, and all references to “we” or “us” include KZ Wellness, PLLC and its affiliated healthcare providers.
By creating an account, booking a consultation, or using our Service, you consent to the practices described in this Privacy Policy. If changes are made, we will update the “Last Updated” date and post the revised version on our website.
The Service is intended for use only by individuals located within the United States. This Privacy Policy and all data practices are governed exclusively by U.S. law.
Our Service is intended for adults 18 years of age or older. We do not knowingly collect personal information from children. If we discover that a minor’s information has been collected, we will delete it unless retention is required by law (e.g., when stored as part of a medical record). Parents or guardians may request deletion by contacting kzwellness@kzwellnesspllc.com
We collect information in several categories:
Personal & Contact Information – Name, address, email, phone number, date of birth, gender, insurance details, account credentials.
Health Information (PHI) – Medical history, current medications, allergies, lab results, images or videos submitted for diagnosis, communications with providers.
Payment Information – Billing address, payment card data (processed securely through third-party vendors), transaction details.
Device & Usage Data – IP address, device identifiers, browser type, operating system, session duration, page views, click behavior, referring URLs, and cookies.
Location Data – General location information required to verify you are physically located in Connecticut during telehealth visits.
Communications & Uploads – Messages, forms, photos, or other content you send through our Platform.
We may also receive information from your pharmacy, Shoreline Therapy Center or insurer to coordinate prescriptions, testing, or benefits verification.
We use information to:
We will never sell your personal or health information.
We may disclose your information only as permitted by HIPAA and applicable law:
Each disclosure is limited to the minimum necessary information.
We use cookies, web beacons, and similar technologies to maintain session integrity, remember preferences, and improve usability. You can adjust your browser settings to block cookies; however, some features may not function properly.
We retain medical and account records in accordance with Connecticut medical record retention requirements and HIPAA. Generally, adult medical records are maintained for at least 7 years from the last date of service, unless longer retention is required by law. Non-medical information may be anonymized or deleted when no longer needed.
KZ Wellness, PLLC uses administrative, physical, and technical safeguards—including encryption, secure authentication, and access controls—to protect your information.
While no system is 100 % secure, we comply with the HIPAA Security Rule (45 CFR Part 164 Subpart C) and continuously monitor for vulnerabilities.
Under HIPAA and Connecticut law, you have the right to:
Requests may be made in writing to kzwellness@kzwellnesspllc.com.
Our Platform may link to third-party websites (pharmacies, Shoreline Therapy Center insurers). We are not responsible for their privacy practices. Please review those sites’ privacy policies before sharing information.
Standard email or text messaging may not be secure. We encourage use of our encrypted patient portal thru Practice Better for medical communications.
We may update this Privacy Policy periodically. Updates will be posted on our website with a new “Last Updated” date. Continued use of the Service after changes signifies acceptance of the revised Policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact: kzwellness@kzwellnesspllc.com
